Question by Casey: Are Computer help desk and database jobs being outsource to India or oversea?
I’m interested in these jobs but don’t want to take classes to find no job in these fields? This and information technology jobs.

Best answer:

Answer by Daryl
Yes, there are alot of callcentre helpdesk positions outsourced to India.

Just ask any of the upest people with internet or phones in the UK ;o)
…or people like me that lost jobs to India because they will work for less than our minimum wage.

There are so many infact that agents there are verbally abusive to their customers, steal from them and generally play around with their accounts… get fired and just go to another call centre.

Nearly all the UKs helpdesk services are outsourced to India and other “developing” countries that have no idea how our network topology or phone systems work (or even how to dial the operator in our country – lol)

Add your own answer in the comments!

Question by J Dogg: are there any american companies that dont outsource customer service jobs to india anymore?
every time i call one of these corporations customer service departments, i get confronted with a voice that is obviously indian, even though they claim their names are ‘bob’ or ‘jake’ or ive even heard ‘tiffany’. all with the indian accent of course. when did this become acceptable? why did we allow corporate america to do this to us? we have a 9 % unemployment rate, and yet these people are answering the phones. outrageous!

Best answer:

Answer by Eric The Plumber
Many companies are starting to bring those jobs back to the US. However, I the savings is so huge for a US corporation, that they almost have to outsource. So, for utilities and other companies that you have to use, do not look for any drop in outsourcing.

What do you think? Answer below!

Call Centers India (CCI) – The World Class Help Desk Support Services across the Globe in No Time: Call Center I… http://t.co/nFUA5BHu – by submitfpr (simon czyzewski)

Question by PJ: Why do they outsource customer service jobs to other countries like Latin America and India?
Granted it is to save costs, but rather customer services jobs where it requires you to speak fluent English to customers rather service jobs that do not require English. Especially Dell, where i have heard nothing but complaints about the customer service when you have to repeat something ten times or a whole lot of mis-communication.
Yes, I know to save money and people will work for cheaper, but how much is a customer service job here in the states? I have seen people do telemarketing for close to minimum wage. You can’t tell me that people in India are working for less than that? I have heard a lot of them are college educated. Doesn’t make sense.

Best answer:

Answer by jono1o1
people will work for less in these countries

Add your own answer in the comments!

Question by Chandra: Can any one give me contact addresses of BPO firms in India who outsource their work to others?
I am a Sri Lankan with infra-structure and resources to start a BPO business. Interested in becoming a sub contractor/ franchisee to an indian BPO service provider. Data convirsion, image editing, accounting and bookkeeping, data transcription, web designing and software development are among my interest areas. I have a fully qualified software engineers in my supporting staff.

Best answer:

Answer by If Sky has a Limit
You may also look out for an option to work online to make extra cash in your spare time. I am a part time worker doing work online at home, so I would like to share a link where you can make $ 600-$ 1500 in a month working at home. The work need to be done is posting/answering a discussion and uploading any photo/image of your interest. For details visit

http://ommc.blogspot.com

I will publish few more genuine site in couple of weeks, where you can earn money. You may also write to me at talkofmoney@rediffmail.com (Note: When u are planning for a home based online work, be careful because most of them are scam and ask you to pay initial money. never pay money to any such site.)

Know better? Leave your own answer in the comments!