You are a network support technician for Farm Kettle Foods…?
Question by : You are a network support technician for Farm Kettle Foods…?
You are a network support technician for Farm Kettle Foods, a specialty food supplier with five locations across the state. The company relies on its WAN not only for intraoffice communication, but also for scheduling, delivery, logistics, inventory, and communication with the suppliers and customers via the Internet. The manager of the Customer Service Department calls your help desk one morning and complains that none of her customer service representatives can send or receive messages from the Internet, although they can receive messages on the corporation’s internal mail system. List the steps you will take to troubleshoot this problem and describe why each step is necessary. Suppose that your troubleshooting methodology leads you to determine that this problem was caused by a malfunctioning Internet gateway, and further, you learn that thee gateway malfunctioned because of a faulty NIC. Suggest ways in which the problem could have been prevented or detected before it adversely affected hundreds of customers.
Best answer:
Answer by walkerreuben
I would suggest you do your homework yourself, before your teacher finds that you’ve asked everyone this.
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network, sys admin, desktop or IT supervisor?
Question by benny_blanco07: network, sys admin, desktop or IT supervisor?
so i’ve been doing level II IT support for almost 12 yrs now. I am still in my early 30′s and have had trouble finding someone to let me in and play with the big IT projects (Cisco, SANs, VMs, etc.) I’ve gone back to school, took a full year of official Cisco academy and got pretty good at it, I’ve been also taking server 2008 courses and decided to leave my job of 6 yrs to push myself for something better.I took a job as an IT generalist aka ‘helpdesk’ which wasn’t that bad technically (doing helpdesk, desktop, pbx, mobile devices, etc) but was too tied down to answering phones and doing ‘clerical’l stuff such as updating the company phone list. Thus I began looking again for something where I could apply my recent college education and sys/network skills, the closest I got of getting my break was a month ago when I was admitted as a noc tech into the main network operations center of the largest satellite tv provider.
I thought that had to be my dream job, my way into the big stuff but then came to find out that I’d been getting paid almost 30/hr just to log tickets and have outsourced cisco employees do the troubleshooting, thanks but no thanks I left that same day, I’ve been feeling i’m running out of time to start from the bottom. so then a job came up where I will be a desktop tech supervisor of a large organization’s facility with approx 100 departments, 2000 computers/users and supervising a crew of five.
This org is so large that they pretty much they have an entire IT team for everything; even a password reset team. So, this is paying just a little more, I may not practice all my tech skills and possibly have desktop tech privileges locked down limited to exact desktop duties.
so i’m just wondering if this supervisor gig is better than staying as a generalist, doing a little bit of everything within a level 1 & 2 but still no participation in the good stuff.
my friends think this supervisor job would probably wonders on my resume. I was picked over other internal and external candidates and so far my new boss likes me a lot but my employees not so much as they think I’m micromanaging them so they are being insubordinate, not attending my meetings and challenging me. I still havent officially resigned from the other job which pays only like 1.50/hr less but I want to look things long term…
Best answer:
Answer by Ashifur
just out of curocity..how much u get paid in this job…I want to study fo this job but not quite sure if I can get 1 with a college degree..I just finished high school….so u don really have to answer if u don fell like …it’s still chill.
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Network Support Services in DC, VA and MD | SysArc
www.sysarc.com to get more info on why the Chief Financial Officer from a leading DC Government Contracting company with 50 employees uses SysArc as her network support services provider.
How can I tell if my computer is connected to a “remote desk” . . . [Connected to a Network]?
Question by tiny_person_89: How can I tell if my computer is connected to a “remote desk” . . . [Connected to a Network]?
I bought a used computer off of someone and they said that they’ll keep the computer on their remote desk to see if it keeps working well for me . . . . Is the normal or he a hacker? Help
Best answer:
Answer by yap_jp
Nobody does it without the user’s concerns and it’s very dangerous especially if you don’t know the person well. If he can remotely connect to your computer, theoretically he also can do anything to your computer. So it’s up to you to decide whether you can trust the person or not
Give your answer to this question below!
IT Outsource, Network Monitoring, IT Help Desk | Systems Engineering
Harry McMann on Systems Engineering, followed by Macdonald Page COO describes the IT outsource relationship his accounting firm has with Systems Engineering including network monitoring and IT help desk support.
Video Rating: 5 / 5
Sony to restore all PlayStation Network services Thursday
Sony to restore all PlayStation Network services Thursday
IDG News Service – Sony will fully restore PlayStation Network services Thursday in all regions other than in Japan, Hong Kong and South Korea, the company said.
Read more on Computerworld
IT increasingly bypassed on cloud adoption
Computerworld – IT departments, long criticized as being too slow in offering new technologies and services, may be facing a grassroots rebellion in many companies over cloud services.
Read more on Computerworld
New rules may bring ‘false H-1B demand’
Computerworld – WASHINGTON – The U.S. Citizenship and Immigration Services has proposed a new process for filing H-1B visa petitions that it says could help businesses save millions of dollars, particularly due to reduced legal fees.
Read more on Computerworld
Phrixus Technologies’ three levels of Managed IT Services provide options for ongoing computer network support…. http://ff.im/wwaTL
Phrixus Technologies’ three levels of Managed IT Services provide options for ongoing computer network support…. http://ff.im/wwaTL – by phrixee (lyn phrix)
Network Task Force Inc. has Merged with OutsourcedIT
St. Louis Park, MN (PRWEB) June 20, 2005
IT service provider Network Task Force, the business to business spin-off of Geek Squad Inc. has merged with OutsourcedIT another highly skilled IT service provider focusing on small and medium sized business in the Twin Cities.
Both companies implemented differing methodologies to offer similar services to the small and medium business market. The combined company offers diversified services that will ultimately benefit Twin Cities’ small and medium sized business. Techies has proven itself a dominant market player in the Twin Cities by developing a very successful service model for providing unparalleled on demand technical support. OutsourcedIT has developed a successful managed service model which has proven to be highly effective at providing outsource IT services to the same market. “We both hold the same core value; we do not view our selves as an IT business but as a service business working with IT.” – Aric Bandy, Techies OutsourcedIT VP of Customer Service
OutsourcedIT will move its head office and facilities into Techies Network Task Forces’ Network Operations Center in St. Louis Park, Minnesota. The combined people, process and technologies of the two companies will position Techies OutsourcedIT as one of the top IT consulting firms focusing on small business in the Twin cities. “This merger is a truly unique situation where one plus one equals four.” – Joe Mooney, Techies OutsourcedIT CEO.
Due to the excellent brand and logo recognition created by both companies current logo and branding will remain the same. The two separate web sites currently operated by each respective company will be maintained separately for the time being.
We are very excited about this merger and look forward to passing along the benefits to our clients. If you would like to discuss this in more detail or have any questions just call us.
Andy Bork
COO
Techies OutsourcedIT
http://www.techiesoutsourcedit.com
612-435-2075
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IT Support Services for Small Business?s Network Management
IT Support Services for Small Business?s Network Management
Every organization with a computer network requires IT support services for network management. There are plenty of professional, customer-focused IT support companies that offer outstanding services for small and mid-sized organizations. Outsourcing your network services will give you peace of mind with a lot advantages, like time and cost effectiveness. In this article, you will find various small business IT support services and advantages that ensure your business will surely maximize profit through streamlined network processes, round the clock support, continuous monitoring, and other specialized services.
Fixed Monthly Cost – Let’s start with the most essential but often times overlooked advantage of truly managed IT support services. Through the typically break/fix IT support model is intrinsically flawed. Under this, time and material there is not a financial driver for your IT provider to ever really fix the center problem or resolve the root cause.
Server Issues – Computer network is the backbone of every firm and server downtime severely affects your workflow, productivity and your ability to serve your customers. A good IT support company will manage optimal performance of your server by determining all small business server maintenance problems efficiently via a proven service methodology. They will also ensure that your server is secured against internal as well as external security threats.
Software Installations and Updates – Regular updated of the entire software applications is an important part of any small business IT support service. Technology is developing at rapid pace, software becomes outdated or fixes in the code are released to counter virus or spyware threats. The technical support team will periodically check the software applications installed and regularly updated.
Network Security Solutions – Security is the major problem affecting businesses of all sizes. Any attack by virus, spyware, malware or unauthorized attack can seriously hamper your network and may result to important data loss. Security should not be an additional part rather it should be woven into the technology fabric of your organization. A good IT support service provider will help facilitate these management conversations.
Consulting Services -IT support service providers have consulting experts that help you plan and maintain your IT infrastructure. They help to enhance the efficiency of your computer network system by guiding via daily problems and solving them. Experienced gained from dealing with thousands of users, hundreds of networks with distinct servers on day to day basis continuously exposes engineers to more issues than most other IT professional encounter.
SBS Techs is one of the premier IT support service providers, offering end to end custom technology solutions to small medium businesses across the world. They have a complete team competent, experienced and innovative professionals who help SMBs set up their IT infrastructure, create web presence, and support them right through the entire cycle with each and every technology need.
avinash smith