Question by : What to use/charge for remote help desk support?
I want to start offering remote desktop support to customers, but I have no idea what to charge. Where have you gone for rate examples? And what is the easiest/cheapest (free?) software for doing this?

Thanks in advance!
Derek

Best answer:

Answer by Gary
Check out http://www.crossloop.com

They provide tools and you can check out what others are charging.
.
.

Know better? Leave your own answer in the comments!

Question by : Democrats/Republicans: Do you support outsourcing of America jobs?
It seems many people here, whether they are a democrat or Republican, support the outsourcing of American jobs. Did you know that about 60% of the jobs that have been created in the past few years have been minimum wage jobs at Mcdonalds and Walmart, while middle class jobs such as manufacturing, engineering, R&D, software development, and science are being outsourced and these people are left either unemployed or to work minimum wage jobs. No engineer I know is willing to work for 2 dollars a day to design planes, housing appliances, cars, and other complex machinery that requires technical skill like Indian engineers or Chinese engineers would. No one can survive on 2 dollars a day here, but 2 dollars can go a long way in India.

So, are you for or against the outsourcing of American jobs? If yes, what practical solution do you propose? Lowering taxes will not do a thing, as that will just allow corporations to create more jobs overseas. If a company frees up 100K in funds thanks to tax breaks, would they be willing to hire 2 American engineers at 50K each or 1000 engineers in India? It seems the only way to keep American jobs here is to bring back tariffs and scrap free-trade agreements, or companies will keep outsourcing until we become a service economy with 80% of our jobs becoming minimum wage jobs.

Best answer:

Answer by Thisisjake
no, american jobs need to stay in america

Add your own answer in the comments!

U.S. Army School Support Services Exceptional Family Member Program Training (EFMP) – 100720


Image by familymwr
Photo Caption: Nearly 100 Exceptional Family Member Program program managers participate in the 2010 Army School Support Services annual training. Lt. Gen. Rick Lynch, IMCOM Commanding General, has declared July as EFMP Awareness Month. Photo by Elizabeth Willis, FMWRC Marketing

Official Website

EFMP annual conference helps minimize stress on Families with special needs

By Rob McIlvaine
FMWRC Public Affairs

ALEXANDRIA, Va. – The FMWRC Exceptional Family Member Program brought together about 100 EFMP program managers from around the world to discuss EFMP initiatives, receive updates and learn how to work seamlessly with the CYSS school liaison officers.

Lt. Gen. Rick Lynch, Installation Management Command’s commanding general, has declared July as EFMP Awareness Month.

Besides the conference’s message of improving and standardizing Family and community support, one message stood out above the rest.

“The number one request I hear from EFMP Families as I travel around is for assistance in navigating the variety of services and programs available to them from the Army, the DoD and other government agencies,” Lynch said.

“To address this we are adding 44 System Navigators to EFMP staff around the Installation Management Community,” FMWRC Commanding General Maj. Gen. Reuben D. Jones said.

“These new navigators, stationed at 26 highly-impacted garrisons, will be trained in two two-week courses at the MG Robert M. Joyce Family and MWR Academy, beginning with the first session on Sept. 27,” Jones said.

Soldiers move their Families every two to three years. This move is stressful, but for Families with special needs the stress can be magnified by the need to find special support services.

“We have hired these new EFMP System Navigators to provide non-medical case management for Families. They will help Families with special needs as they navigate through all the hurdles, minimizing the stress,” Sharon Fields, EFMP program manager said.

Families with members requiring special educational and medical services often have to rebuild a complex system of providers and services to support the health and development of their Family members.

They can put an incredible amount of time and effort into creating a network that enables their Family members to flourish, and then, when it comes time to relocate, they have to start again.

“The Army does not intend for these Families to go it alone. The EFMP, managed through FMWRC, is a comprehensive, coordinated program that provides community support, educational, medical, housing and personnel services to Families with special needs,” Lynch said.

EFMP is currently serving 16 percent of all Army Families, or more than 70,000 registered Family members. The program has provided critical support to Families since its start in 1979, as part of the Army Family Covenant.

Families who have questions or need EFMP support are encouraged to go to the garrison Army Community Service and speak with the EFMP manager.

Outsourcing at its finest. First I was connected with the Philippines for customer service, now in India for technical support. – by Kreeeshamarie (chrisiamarie perez)

Question by staindloverzoe: How hard is it to work in Desktop support or a PC help desk?
My bro said he thinks id be an ace at it and its not that hard….are the jobs in demand?
Im good with computer I think,my bro said he might be able to get me job as an entry level worker in his PC department…..but he said I need to take a couple of semesters of classes first good idea?

Best answer:

Answer by ITMAN
Yes computer jobs are in demand. I just got one, Network Administrator. The way that technology is going, you don’t really have to worry about not working in the IT Field. That be said, there is a lot of competition out there. Going to school and getting a degree will really look good on a resume. Certifications are really good to have as well, But in all, get into school and also work at your brothers job, On the job experience with schooling is PRICELESS.

What do you think? Answer below!